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CompTIA A+

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CompTIA A+

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About Course

CompTIA A+ is a globally recognized entry-level IT certification designed for individuals who want to start a career in IT support and technical assistance. It validates foundational knowledge in hardware, operating systems, networking, security, and troubleshooting. The certification is vendor-neutral, meaning it covers technologies from multiple vendors instead of focusing only on one. It is often considered the “starting point” in IT certifications because it provides the skills employers expect in roles such as Help Desk Technician, IT Support Specialist, and Desktop Support Technician. Earning A+ demonstrates to employers that you can troubleshoot and solve a wide variety of technical issues.

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What Will You Learn?

  • Install, configure, and maintain hardware
  • Support mobile devices
  • Understand and manage networking.
  • Work with operating systems
  • Apply security practices
  • Troubleshoot effectively
  • Use virtualization and cloud concepts
  • Follow IT operational procedures
  • Provide technical support
  • Be job-ready for IT support roles

Requirements

  • No mandatory prerequisites → Anyone can register and take the A+ exams.
  • But better to have:
  • Understanding how to use Windows/macOS/Linux at a basic level.
  • General knowledge of PC hardware parts (RAM, HDD/SSD, motherboard).
  • Awareness of network basics (IP address, Wi-Fi, router).
  • Problem-solving mindset and willingness to troubleshoot.

Audience

  • Entry-level IT professionals
  • Help Desk & Support Technicians
  • Desktop Support & Field Service Technicians
  • Students & Fresh Graduates
  • Career changers
  • Interns & Trainees
  • Military & Government IT roles
  • Small business or freelance IT support providers

Course Content

Core 1 (220-1201) — Technical Foundations

Module 1: Mobile Devices

Module 2: Networking

Module 3: Hardware

Module 4: Virtualization & Cloud Computing

Module 5: Hardware & Network Troubleshooting

Core 2 (220-1202) — Software, Security & Operations

Module 6: Operating Systems

Module 7: Security

Module 8: Software Troubleshooting

Module 9: Operational Procedures

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